Privacy and policy

We do not take the protection of your personal data lightly. Read on to find out what we do to keep the personal information you provide to us safe. The processing of personal data is carried out in accordance with Act No. 101/2000 Coll., on the protection of personal data and on the amendment of other laws and the European Regulation GDPR, which protects the rights of our visitors and customers against unauthorized handling of their data. In the following lines, we will give you an overview of how and for what purpose we process your personal data and who may be the processors. This information is important, so we hope that you will take the time to read everything carefully.

Who is the controller of your data?

By giving your consent, you grant GIFF a.s., company ID: 25843371, with registered office at Slévárenská 272, 739 11 Frýdlant nad Ostravicí, registered in the public register kept at the Municipal Court in Ostrava, File No.: B 2213, to process your personal data as a data controller in accordance with the Personal Data Protection Act and the GDPR Regulation in accordance with the terms below.

What data do we process as controllers?

Within our website, we process the data that you may provide to us in the context of registering an account, filling in a form, inserting a comment or other activity related to your voluntary disclosure of personal data. Specifically, the following data is processed.

Filling in the form

  • Company name
  • Full Name
  • Telephone number
  • E-mail address

Cookies
Browser and operating system version information to ensure the correct display of the website
For what purpose do we manage the above data and for how long?

We collect your personal data in order to enable you to use our services and to keep you informed about new developments. You can read more about the purpose for which we manage each piece of data according to where it is filled in.

Filling in the contact form – We only manage the personal data contained in the form for the purpose of answering or dealing with your enquiry or request. Your personal data will not be further processed or passed on to a third party.

Asking a question in the advice centre – We only manage the personal data contained in the form for the purpose of answering or dealing with your question or enquiry. Your personal data will not be further processed or passed on to a third party. We reserve the right to publish selected questions and answers on our website without personal data and in an anonymised form.

When is it not necessary to consent to the processing of personal data?

We may process personal data without your consent for the following purposes only:

The performance of a contract the subject of which is the provision of a service or product offered by us in which the customer has actively expressed an interest.
The performance of legal obligations arising for us from generally binding legal regulations
Processing within the framework of legitimate interests (e.g. for direct marketing, ensuring safety and security of life)

How is my data protected?

We do our utmost to secure all personal data we process against leakage or theft. For this reason, we restrict their manipulation, copying, transfer or access to them only for the strictly necessary purposes for which you have given your consent or that purpose is defined by law.

Furthermore, our website has an HTTPS protocol (valid SSL certificate) for encrypted connection between the website and the user, which minimizes the possibility of theft during data transmission (registration, login, form submission, etc.).

The website is hosted on secure servers of GIFF a.s., Slévárenská 272, Frýdlant nad Ostravicí.

What are my rights in relation to the protection of personal data?
Request information from us about what personal data we process
Request an explanation from us regarding the processing of your personal data
Request access to this data and have it updated or corrected
Ask us to erase this personal data
Request the data to be transferred
The right to be informed of a personal data breach in certain cases

You may at any time lodge a complaint regarding the processing of your personal data or the controller’s failure to comply with its obligations under the GDPR with a supervisory authority. The supervisory authority in the Czech Republic is the Office for Personal Data Protection, located at Pplk. Sochor 27, 170 00 Prague 7, www.uoou.cz.

Cookies

In accordance with the provisions of Section 89 of Act No. 127/2005 Coll., on Electronic Communications, we hereby inform you that our website uses cookies for its operation. These are short text files that the website stores on the visitor’s computer and that are provided by the internet browser each time the user returns to the website. www.giff.cz and its other language versions use cookies to identify and track visitors who use our website and to select their preferences for accessing the website.

Standard web browsers (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) support the management of cookies. Within the browser settings, you can manually delete, block or completely disable individual cookies, or block or enable them only for individual websites.

For more detailed information, please use your browser’s help. If your browser has cookies enabled, we will assume that you agree to our server’s use of standard cookies.

What types of cookies are there?

In general, cookies, or temporary files stored in your browser, can be divided into two types. Those that are only stored for a short period of time and are used on the website or e-shop to facilitate its use (e.g. remembering the items placed in the basket, the product visited, closing a pop-up window, etc.). These temporary cookies allow information to be stored when you move from one website to another, eliminating the need to re-enter certain data.

The second type of cookies are stored for longer periods of time (e.g. several weeks to months). These cookies help to identify your computer when you visit our website again. However, they do not allow you to be identified as a specific person.

Long-term cookies allow us to better personalize our site and offer you content or advertising that is relevant to you. The data collected is completely anonymous and we cannot link it to any other data.

What do we use cookies for?

Remembering your personal settings – Cookies allow our website to make it easier for you to browse the website and personalise the content you see. They also allow us to remember, for example, the contents of your basket, login or logout, consent to notifications, etc.

Statistical data – In order to improve the quality of our website, we collect anonymous traffic statistics to help us further develop our business. We use the Google Analytics tool with a valid addendum for third party data processing to keep records. This data cannot be linked to a specific person.

Display advertising – Cookies allow us to better target advertising to our users and visitors by personalising their content so that customers receive advertising for products or services that are relevant to them and have shown potential interest in the past.

How do I deactivate or delete cookies?

If you do not want to use cookies or delete the content that the website has stored about your visits to various websites and portals, you can use the instructions for each of the most commonly used browsers below:

Chrome: support.google.com
Opera: help.opera.com
Firefox: support.mozilla.org
MSIE: windows.microsoft.com
Safari: support.apple.com

Last updated 01/02/2024